FAQ
Our Frequently Asked Questions (FAQ) section is designed to provide quick and helpful answers to common inquiries. We understand that you may have questions about our products, services, policies, and more. In this section, we have compiled a list of frequently asked questions to save you time and provide you with the information you need. Simply browse through the questions to find answers to commonly raised concerns. We aim to address a wide range of topics to ensure that you have a comprehensive understanding of our offerings and how we operate. If you don't find the answer you're looking for, feel free to reach out to our customer support team who will be more than happy to assist you. Our FAQ section is here to make your experience with us as smooth and convenient as possible.
If you don't see the question you have or the answer to a question contact us by email or phone.
HOW LONG DOES IT TAKE?
You can choose a 5 or 10 day deadline. You can expect to receive the first designs within 72 hours of creating your project. Your deadline starts after you receive your first design.
WHAT HAPPENS IF I DON'T LIKE ANY OF THE DESIGNS I RECEIVE?
Absolutoproductions also offers a money-back guarantee on all refundable projects. Simply request a refund within 5 days of your finished project.
HOW MANY DIFFERENT DESIGNS REVISIONS WILL I GET?
There is a max of three revisions pre-project, but depending on the scope and complexity of the revision. We are more than happy to work with you on additional tweaks
CAN I GET REVISIONS TO MY PROJECT I RECEIVE?
Absolutely. Designs will be refined base on your responses and feedback. In fact, the more feedback you can provide about what you're looking for, the better!
WHICH FILES DO I NEED IF I WANT TO PRINT MY LOGO?
Vector (SVG) files are scalable and best for printing. You can print your logo on something small like a business card or something huge like a billboard — while keeping the same high-quality or high-quality (PNG) files, which are more suitable for online use.